Delivery options
Standard delivery to curbside – how it works:
All deliveries are made to the curbside only.
This delivery type does not include assembly or recycling.
Shipping costs:
Under CHF 500 = shipping fees. From CHF 500 = free delivery.
Packaging & shipping:
– Rolled mattresses & pillows → Swiss Post
– Large or unrolled items → our delivery team
Recycling, assembly & disassembly:
Must be booked separately on the product page.
Important: If recycling is booked, old items must be ready at the curbside.
Access & doors:
Access must be clear.
If the product does not fit through doors, staircase or lift, the customer must arrange alternatives
(balcony lift, special transport, helpers).
Comment field:
Please specify: staircase, floor, lift yes/no, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
Access must allow 3.5-ton vehicles and be snow-free.
Car-free areas / no road access → delivery to valley station, extra transport costs apply.
Scheduled delivery to curbside – How it works:
Please enter 2 possible dates (Mon–Fri) at checkout.
Scheduled delivery requires prepayment.
Packaging & shipping:
Rolled items → Swiss Post
Large/open items → our own delivery service
Process:
We check your dates and confirm the next available one.
2–3 days before delivery you receive a 1–2 hour time window.
Recycling & extras:
Recycling, assembly, disassembly → selected on the product page.
Important: If recycling is booked, old items must be ready at the curbside.
Access:
Access must be free (doors, staircase, lift).
If the product does not fit, customer must arrange alternatives (balcony lift, special transport, helpers).
Comments:
Include staircase, floor, lift, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
The access road must be suitable for delivery vans up to 3.5 tons and free of snow.
In the case of difficult delivery conditions – such as car transport, locations without public access roads, or car-free zones – the following rules apply:
Delivery is only made to the valley station; further transport must be arranged by the customer.
Bedroom delivery – how it works
Professional service:
– Two delivery staff carry your order safely into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed, but not assembled
– NO assembly of bed frames, bases, legs, screws or complete beds
– Short explanation of how to use the delivered product
– All packaging materials are removed and disposed of
Important – assembly is NOT included:
Bedroom delivery does not include any assembly work.
For services such as:
– assembling bed frames
– mounting legs or screws
– installing frame structures
– completely assembling a bed
you must book assembly separately via the “Order assembly” button on the product page.
Recycling & additional services:
Recycling as well as assembly/disassembly must always be selected separately on the product page.
Access & conditions:
Access must be free and unobstructed (doors, staircase, lift).
If the item does not fit through doors or staircases, the customer must arrange alternatives (balcony lift, special transport, helpers).
Comment field:
Please specify all relevant details:
staircase, width, floor, lift availability, parking, access road, contact person, doorbell, and any important delivery notes.
Delivery conditions:
Access must allow vehicles up to 3.5 tons and be free of snow.
For difficult locations such as car-free areas, no public access road or locations requiring transport lifts:
All extra transport costs are fully charged to the customer.
Scheduled Bedroom Delivery – How it works
Professional service:
– Two delivery staff bring your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed – no assembly
– No installation of bed frames, legs, screws or full bed assembly
– Brief explanation of product use
– All packaging is removed and disposed of
Important – assembly NOT included:
Scheduled bedroom delivery does not include assembly.
If you need your bed assembled, you must book assembly separately on the product page (“Order assembly” button).
Scheduled delivery process:
– Provide two preferred dates (Mon–Fri) in the comment field
– We confirm the next available date
– 1–2 hour delivery window sent 2–3 days before delivery
– Saturday delivery available (+CHF 25)
Recycling & extra services:
Recycling, assembly and disassembly must be selected separately on the product page.
Recycling is not automatically included.
Access & requirements:
Access must be free and unobstructed (doors, staircase, lift).
If the item does not fit, the customer must organise balcony lift, special transport or helpers.
Comment field:
Please specify: staircase, width, floor, lift yes/no, parking, access road, contact person, doorbell, special delivery notes.
Delivery conditions:
Access must allow vehicles up to 3.5 tons and be snow-free.
Car-free areas or locations without public vehicle access → delivery to the nearest valley station; extra transport costs apply.
Bedroom Delivery WITH Assembly Service – How it works
Professional full service:
– Two delivery staff bring your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed
– Full bed assembly (only if assembly service is booked)
– Bed frame, legs, screws, supports and all components are assembled
– Your bed is delivered fully assembled and ready to use
– Short explanation of how everything works
– All packaging is removed and disposed of
When is this service useful?
– If the customer forgot to book assembly on the product page
– If the customer cannot find the assembly option
– For complex beds (Hasena, frames, slatted systems, etc.)
– For customers who want a fully finished bed without effort
Recycling & extra services:
Recycling must be booked separately on the product page.
Old items are only taken if recycling is selected.
Access & requirements:
Access must be clear and unobstructed (doors, staircase, lift).
If the item does not fit, the customer must organise alternatives (balcony lift, special transport, helpers).
Comment field:
Please specify:
staircase, width, floor, lift availability, parking, access road, contact person, doorbell, special details.
Delivery conditions:
Access must support 3.5-ton vehicles and be snow-free.
Car-free areas → delivery to the nearest valley station; extra transport costs apply.
Scheduled Bedroom Delivery WITH Assembly – How it works
Professional full service:
– Two delivery staff carry your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed
– Full bed assembly (frame, legs, screws, beams, headboard – depending on model)
– Bed delivered fully assembled and ready to use
– Short explanation of use
– All packaging is removed and disposed of
Important note – for customers who forgot assembly:
If you forgot to book assembly or couldn’t find the option on the product page,
you can still add the assembly service afterwards.
Just contact us and we will attach the assembly to your delivery.
Scheduled delivery process:
– Provide two preferred dates (Mon–Fri) in the comment field
– We confirm the next available date
– 1–2 hour window sent 2–3 days before delivery
– Saturday delivery available (+ CHF 25)
Recycling & extra services:
Recycling must be booked separately on the product page.
Access & requirements:
Access must be free (doors, staircase, lift).
If the item does not fit, the customer must arrange alternatives
(balcony lift, special transport, helpers).
Comment field:
Please specify: staircase, width, floor, lift yes/no, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
– Access for 3.5-ton vehicles must be possible and snow-free
– Car-free areas / no direct road access → delivery to the nearest valley station
– Additional transport costs (mountain railway, cargo lift, transport taxis) will be charged to the customer
Express Delivery – How it works
Availability & requirements:
Express delivery is available on weekdays only, and only for items that are in stock and suitable for postal shipment.
Please contact customer service beforehand to confirm availability.
Packaging & shipping:
Rolled mattresses, pillows and accessories are shipped vacuum-packed via Swiss Post.
Large or bulky items are not eligible for express delivery.
Express delivery process:
– Orders before 3p.m. : Shipped the same day, delivered the next working day.
– Orders after 3p.m. : Shipped the next working day, delivered within 48 hours.
– Note: Ideal for urgent orders requiring fast delivery.
Recycling & additional services:
Recycling, assembly and disassembly are not available with express delivery.
Access & delivery conditions:
Access must be clear and unobstructed (entrance, doorbell, parking).
Please ensure easy access to avoid delays.
Notes & comments:
In the comment field, please provide:
– Access information
– Parking / access road
– Contact person
– Relevant delivery notes
Delivery conditions:
The access road must be suitable for delivery vans up to 3.5 tons and free of snow.
In the case of difficult delivery conditions – such as car transport, locations without public access roads, or car-free zones – the following rules apply:
Delivery is only made to the valley station; further transport must be arranged by the customer.
Pickup – Free at our showroom or warehouse:
You can pick up your order free of charge at our locations.
Pickup options:
– Showroom Stans: Free pickup on site. Please notify us in advance so we can prepare your order.
– Warehouse Reiden: Pickup is also free here. Please contact us to coordinate the pickup time.
Benefits:
– No shipping costs
– Flexible pickup appointments by arrangement
– Personal handover and opportunity to ask questions on site
Note:
Please bring your order confirmation or a valid ID when picking up your items.
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Hasena Wood-Line Varus headboard – sleep in nature with a system
Welcome to Hasena Wood-Line, the long-lasting range of beds made from high-quality wood. Enjoy timeless sleeping comfort at the highest level - modern and stable in value.
High-quality Hasena Wood-Line headboards for your bedroom
The Hasena Wood-Line headboards offered here can be perfectly combined with the Wood Line bed frames. Decorate your bedroom with premium headboards that combine design and functionality.
Hasena Varus headboard – flexibility and quality combined
The Varus headboard from the Hasena Swiss Bed Concept modular system allows you to use almost any headboard from the catalog with the popular solid wood beds from the Wood Line series.
Timeless elegance and sustainability with the Hasena Varus headboard
The Varus headboard is available in four widths: 140 cm, 160 cm, 180 cm and 200 cm. Choose your personal headboard from different wood colors and give your bedroom a timeless elegance.
Individual adjustment options for the Hasena Wood-Line headboards
Discover the diverse customization options of the Hasena Wood-Line headboards. Thanks to Hasena's modular principle, you can design your dream bed according to your ideas.
The Varus headboard is available in the following wood colours: natural beech, lacquered, chocolate beech, lacquered, bright oak, oiled, brandy oak, oiled, natural core beech, oiled, white lacquered beech, lacquered.
Natural beauty and lasting value with beech wood
Beech wood has a number of advantages. It is natural, organic and offers a unique natural beauty. The open-pore processed solid wood is treated with natural materials such as oil, which leads to a balanced moisture balance with the air. In addition, wood is antistatic and reduces the dust content of the air. Enjoy the lasting value and natural beauty of beech wood, which gains in charm with age.
Convenience and service: Fast delivery and professional installation
Our promise is a convenient and hassle-free service. Enjoy fast delivery straight to your home. Our experienced team from Matratzenland takes care of the assembly while you can relax. We also offer you the option of disposing of your old bed.
*Can be combined with all bed frames from the Wood-Line.
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