GTC
General Terms and Conditions
SI matratzenland GmbH
Posted January 08. January 2024
1. Area of application
The following general terms and conditions of SI matratzenland gmbh, are valid for all your orders of our products and services that are offered through our online shop. They serve to regulate the contractual relationship between SI mattresses country GmbH and the purchaser. SI mattresses country GmbH is committed to the customer for careful editing and rendering of services under the terms and conditions. Ancillary agreements or arrangements shall apply in writing and must be countersigned by SI mattresses country.
2. Conclusion of contract
The products in our online shop are a non-binding online catalogue. If you place the products only in the cart, it is not considered a binding order. Only when you click "buy" the order button for the goods in the basket, you accept our offer to be binding. Then we will send you by e-mail a confirmation of your contract, with the receipt the contract is valid. As orders legally binding, shall apply are all orders by phone, in writing, made by fax or e-mail. All offers are subject to change and subject to change.
2.1 The goods ordered may vary due to the inherent display options slightly within reason of the goods shown on the Internet, in particular this may lead to colour variations.
3. Offers and prices
The prices mentioned on the product pages include the value 8.1 % VAT and all other price components. Despite the use of utmost care, cannot be completely ruled erroneously false information. All prices are without obligation. Tenders may only partially in limited or only regionally available. Matratzenland is not liable for products not available or erroneous pricing errors. With the order confirmation, SI matratzenland gmbh committed to promptly delivery and the customer agrees to purchase his order. Deliveries are delivered with the Swiss Post, our own supply service or suitable transport companies.
3.1 Time of delivery information on the delivery of individual products, refer to the product description page of each article. The delivery times mentioned are based on our current information. Any date violations entitle neither to cancel the order nor to claim for compensation.
3.2 Delivery The customer undertakes with the delivery of his ordered goods to check the completeness and correctness. Transport damages must immediately to the person who hands him the goods, objected and photographed if possible, and be recorded in writing. SI matratzenland gmbh must be informed immediately thereof.
4. Right of revocation
On the products purchased from us (in their original packaging and unused), we grant you a money-back guarantee minus shipping costs, Material costs and labor. The customer has to bear the costs for the return shipment, if he cannot guarantee this, and we have to pick up the goods ourselves, the customer has to pay the costs for a fee, depending on the kilometre. In the form of vouchers at Matratzenland.ch/exchange, no money-back guarantee. Our right of exchange expires as soon as the goods have been opened and used. Please send us your cancellation in writing by email or letter within 14 days of receipt of goods. For the keeping, the deadline of time of dispatch of the revocation shall prevail. The right of withdrawal does not require justification. The revocation must be sent to:
SI matratzenland GmbH / Rotzbergstrasse 17/ 6362 Stansstad / Fax: 041 612 78 79 / E-Mail:
If the new item is more expensive than the one you bought, you will be charged the difference. If the new item is cheaper than the one you bought first, the difference will be refunded to you in the form of a voucher, which can be redeemed at matratzenland. ch (valid until redeemed) The general rule is that articles may not be used, otherwise the right of return expires. The customer has received goods with the original packaging within 14 days after giving notice of cancellation to SI matratzenland GmbH returned. The cost of the return shipping must be paid by the customer. We reserve the right to deduct compensation for possible damage or excessive wear and tear from the amount to be refunded the price when a possible loss in value due to a deal with the goods is due, which was not necessary to establish the nature, characteristics and functioning of the goods. Please note that we provide no right of withdrawal for the following products: products that are manufactured according to customer specification, especially mattresses, bedding and beds. No right of return for items from the special offer and from the sale. There is no right of rescission of sealed goods which are not appropriate for reasons of health or reasons of hygiene to return and were unsealed after delivery. Please keep the postal receipt from the return; this is needed in case of packet loss.
5. Payments in Switzerland and Liechtenstein
For purchasing our products, you can choose between the following payment methods:
5.1 Buy by cash in advance
After transmitting your order, you will receive an e-mail with an order confirmation and all necessary bank information to pay your bill. Once the amount has been received, we will promptly ship the order.
5.2 Buy with E-banking
You will receive your invoice with our bank details. You will need to log into your bank's E-banking application to transfer funds to us. After we receive your payment, we will deliver or ship your order immediately.
5.3 Buy with cash
on delivery or collection of goods.
5.4 Buy with credit card
In our online shop, matratzenland.ch, you can quickly and easily pay online with your Postfinance Card • Credit Card • MasterCard • VISA • TWINT • simply secure. The invoice amount will be billed at the time of your order with your card institute.
5.5 Buy with PayPal & PayPal Express
If you have a PayPal account! The invoice amount is taken to the time of your order with your card company for billing purposes. You will be taken to the PayPal site, where you must log in and confirm payment. If PayPal presents itself in German, you can change to English.
5.6 Buy on invoice
Purchase by invoice with partial payment option (POWERPAY)
As an external payment provider, MF Group/POWERPAY offers the payment option ‘Pay by invoice’. You can simply pay for your online purchase by invoice using the order invoice. If you do not make the payment within the specified period, you will receive a subsequent monthly invoice the following month with an order overview.
When the purchase contract is concluded, POWERPAY takes over the invoice claim and handles the corresponding payment methods. When purchasing on account, you accept the terms and conditions of POWERPAY (powerpay.ch/en/gtc) as well as our terms and conditions.
5.7 Payments from Europe Germany, France, Belgian and Austria
These orders can only be paid by cash in advance or by PayPal. All order must be paid in full before shipment.
6. Default of payments
SI matratzenland GmbH is entitled to demand a processing fee of CHF 45.- for reminders from the third reminder, the default interest amounts to 10% on the invoice and the fees. All other costs and storage fees will be charged. SI mattresses country is still entitled to the requirement to pay costs for the debtor to a debt collection agency to cede. The assertion of further damages is reserved.
7. Refusals
In case of unauthorized refusal of delivery to the customer for the costs thus incurred will be billed. The right to the validity of the purchase agreement shall remain unaffected.
8. Warranty
The warranty provisions of the respective manufacturer of the articles bought at www.matratzenland.ch apply. SI matratzenland GmbH is entitled to make repairs or substitute deliveries at its own discretion. In the guaranty of the warranty, the customer shall comply with the procedures stipulated by SI Matratzenland. Insofar as the legal provisions permit, the liability for damages is excluded. In particular, Matratzenland GmbH is not liable for damages, due to improper use, deficient care or natural wear and tear as well as for damages they did not arise from the delivery itself (consequential damages). For example, non-compliance with the maximum weight load, transport damage or other damage, such as Cracks, wrinkles, spots on the mattress fabric, torn handles, broken zippers. Repair submissions are charged to the customer. Also, not covered by the guarantee transport, packing and assembly costs, which are charged separately. There is no claim for replacement products for the duration of the repair.
9. Reservation of ownership
The goods are until full payment of the invoice amount, property right by SI matratzenland gmbh
10. Copyright
www.matratzenland.ch all texts, offers, and pictorial representations on the site are copyrighted, and belong to the intellectual and material property of SI matratzenland GmbH. Pictorial deviations, typos, errors and alterations excepted. All technical information on the individual item is based on information from the manufacturers and is not binding.
11. Applicable law and jurisdiction
This contract is subject to Swiss law. The jurisdiction is Stansstad, Canton Nidwalden / Switzerland.
12. Severability Clause
Should individual provisions of these GTC be wholly or partially void and / or unenforceable, the validity and effectiveness of the remaining provisions or parts of such provisions remains. The invalid and / or ineffective provisions shall be replaced by those who come to the sense and purpose of the invalid, ineffective regulations in a legally effective manner, economically closest. The same applies to any gaps in the scheme.
SI matratzenland GmbH
Rotzbergstrasse 17
6362 Stansstad NW
Owner Sabine Ibach
Commercial Register N° CH-150.4.000.800-0
UID CHE 112 103 759
