Delivery & Services – Matratzenland Switzerland

At Matratzenland, you benefit from transparent delivery prices and flexibly selectable services. All services are optional and apply
throughout Switzerland.

Delivery

Free delivery from CHF 500.–	free of charge
Below CHF 500.–	CHF 32.–
Bulky goods below CHF 500.–	CHF 60.–
Collection at the Stans showroom	free of charge
We deliver with our own experienced delivery team and our own delivery vehicles, and additionally work with professional logistics partners (e.g. Swiss Post or comparable services). Our deliveries are carried out exclusively by trained specialists who transport furniture, mattresses and sleep systems on a daily basis.

Bedroom & scheduled delivery (optional)

Curbside delivery	CHF 0.– (from CHF 500) CHF 32.– (below CHF 500)
Scheduled curbside delivery	CHF 60.–
Delivery to the bedroom	CHF 60.–
Scheduled delivery to the bedroom	CHF 120.–
Express delivery	CHF 180.–
Note: From CHF 500 with no additional delivery costs.
If booked, delivery to the bedroom is carried out exclusively via regular building access such as doors, stairwells and elevators. Delivery via balconies, windows, roofs, railings, external lifts or facades is generally excluded. The goods must fit completely, safely and without disassembly through doors and stairwells.

Assembly service (optional)

Bed frame up to 120 cm:	CHF 120.–
Bed frame 140 / 160 cm:	CHF 160.–
Bed frame 180 / 200 cm:	CHF 180.–
Box spring bed 160 / 180 / 200 cm:	CHF 180.–
Drawer bed:	CHF 320.–
Disassembly:	CHF 80.–
Note: Assembly can also be booked later if it was forgotten during the order.

Recycling service (optional)

Mattresses
Up to 100 cm:	CHF 30.–
120 / 140 cm:	CHF 49.–
160 cm:	CHF 59.–
180 cm:	CHF 69.–
200 cm:	CHF 79.–
Slatted bases
Up to 100 cm:	CHF 35.–
120 / 140 cm:	CHF 49.–
Beds
Bed frame up to 100 cm:	CHF 59.–
120 / 140 cm:	CHF 69.–
160 cm:	CHF 79.–
180 cm:	CHF 89.–
200 cm:	CHF 99.–
Box spring beds
Up to 140 cm:	CHF 120.–
160 cm:	CHF 140.–
180 cm:	CHF 160.–
Up to 200 cm:	CHF 180.–
Note: Recycling is carried out upon delivery and can only be booked in combination with a delivery.

Difficult delivery conditions

In the case of difficult delivery conditions such as snow, ice, steep or narrow access roads, unpaved paths, lack of vehicle access, valley or mountain stations or similar circumstances, delivery can only be made to the nearest accessible and safe handover point (e.g. curbside, valley station, accessible collection point).

In such cases, further transport from the handover point is the responsibility of the customer.

Customer responsibility

The customer is responsible for ensuring that access routes, door widths, stairwells, ceiling heights, turns and structural conditions are suitable for the transport of the ordered goods. Product dimensions must be checked before ordering.

Cancellation, additional costs & re-delivery

If a delivery cannot be carried out or must be cancelled due to structural restrictions, lack of access or difficult conditions on site, additional costs may arise for waiting time, return transport or a new delivery attempt. These are not included in the delivery price.

Liability

No liability is accepted for existing or resulting damage to buildings or access points (e.g. walls, stairs, railings, floors) caused by confined spaces or structural conditions, unless there is intent or gross negligence.