Privacy Policy
By placing an order on matratzenland.ch, you place your trust in us, and this trust is very important to us. Matratzenland is fully committed to protecting the security, confidentiality, and integrity of your data.
Privacy Guidelines
Below we inform you about which personal data we collect, how we process and use it, to whom it may be disclosed, and which rights you have under applicable data protection law (DSG / GDPR).
Collection, Processing and Use of Personal Data
Technical Data
When visiting our website, technical information is automatically recorded, including IP address, browser type, operating system, internet service provider, pages accessed, referrer URL, and date and duration of the visit. This data is used exclusively to ensure system security, stability, and optimization of the website.
Personal Data
Personal data includes information such as name, address, telephone number, email address, and all information you provide when placing an order or creating a customer account. This data is used exclusively for order processing, communication, and customer service.
Contact Form
If you contact us via the contact form, the data you provide will be stored and processed solely to respond to your inquiry. No data will be passed on. Consent can be revoked at any time.
Google reCAPTCHA
To protect our website from misuse, automated access, and spam, we use Google reCAPTCHA. This service is used to ensure the security of our online offerings.
The data collected through reCAPTCHA is processed by Google exclusively on our behalf as a data processor. Google does not use this data for its own purposes.
Customer Account
Creating a customer account is voluntary. During use, data is processed to provide website functionality, order handling, and optimization of our services. Access to the account is only possible using personal login credentials.
Newsletter
Opt-In Procedure
Our newsletter is sent only with explicit consent. You can unsubscribe at any time using the unsubscribe link included in each newsletter. Consent may be revoked at any time.
Disclosure of Data to Third Parties
Personal data is disclosed only if required for contract fulfillment, payment processing, or delivery, or if legally required. Service providers may use the data solely for the intended purpose.
Data Retention
Personal data is stored only as long as necessary for the respective purpose or as required by law.
Deletion of Data
Your data will be deleted as soon as it is no longer required for its intended purpose and no statutory retention obligations apply.
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These measures are reviewed and updated regularly.
SSL Encryption
Our website uses SSL encryption to ensure secure data transmission.
Payment Security
Payment data is not stored by us and is processed directly by certified payment service providers in accordance with their security standards.
Use of Cookies
Cookies are used to improve the usability of our website. You can restrict or disable cookies in your browser settings. This may limit certain website functions.
Google Analytics
Our website uses Google Analytics to analyze website usage. Data may be transferred to servers outside Switzerland. The analysis serves to improve our online services.
Social Plugins
Our website may use social plugins (e.g. Facebook, Instagram, LinkedIn). When using these services, data may be transmitted to the respective providers. Their privacy policies apply.
Trusted Shops Trustbadge
To display our quality seal and customer reviews, we use the Trusted Shops Trustbadge. Server log files are created when accessing the Trustbadge. Data processing is carried out in accordance with Trusted Shops’ privacy policy.
Data Protection Contact
SI Matratzenland GmbH
Data Protection Officer
Bitzistrasse 1B
6370 Stans, Nidwalden
Email:
Changes to this Privacy Policy
This privacy policy may be updated at any time. The version published on our website shall apply.
