Delivery options
Standard delivery to curbside – how it works:
All deliveries are made to the curbside only.
This delivery type does not include assembly or recycling.
Shipping costs:
Under CHF 500 = shipping fees. From CHF 500 = free delivery.
Packaging & shipping:
– Rolled mattresses & pillows → Swiss Post
– Large or unrolled items → our delivery team
Recycling, assembly & disassembly:
Must be booked separately on the product page.
Important: If recycling is booked, old items must be ready at the curbside.
Access & doors:
Access must be clear.
If the product does not fit through doors, staircase or lift, the customer must arrange alternatives
(balcony lift, special transport, helpers).
Comment field:
Please specify: staircase, floor, lift yes/no, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
Access must allow 3.5-ton vehicles and be snow-free.
Car-free areas / no road access → delivery to valley station, extra transport costs apply.
Scheduled delivery to curbside – How it works:
Please enter 2 possible dates (Mon–Fri) at checkout.
Scheduled delivery requires prepayment.
Packaging & shipping:
Rolled items → Swiss Post
Large/open items → our own delivery service
Process:
We check your dates and confirm the next available one.
2–3 days before delivery you receive a 1–2 hour time window.
Recycling & extras:
Recycling, assembly, disassembly → selected on the product page.
Important: If recycling is booked, old items must be ready at the curbside.
Access:
Access must be free (doors, staircase, lift).
If the product does not fit, customer must arrange alternatives (balcony lift, special transport, helpers).
Comments:
Include staircase, floor, lift, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
The access road must be suitable for delivery vans up to 3.5 tons and free of snow.
In the case of difficult delivery conditions – such as car transport, locations without public access roads, or car-free zones – the following rules apply:
Delivery is only made to the valley station; further transport must be arranged by the customer.
Bedroom delivery – how it works
Professional service:
– Two delivery staff carry your order safely into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed, but not assembled
– NO assembly of bed frames, bases, legs, screws or complete beds
– Short explanation of how to use the delivered product
– All packaging materials are removed and disposed of
Important – assembly is NOT included:
Bedroom delivery does not include any assembly work.
For services such as:
– assembling bed frames
– mounting legs or screws
– installing frame structures
– completely assembling a bed
you must book assembly separately via the “Order assembly” button on the product page.
Recycling & additional services:
Recycling as well as assembly/disassembly must always be selected separately on the product page.
Access & conditions:
Access must be free and unobstructed (doors, staircase, lift).
If the item does not fit through doors or staircases, the customer must arrange alternatives (balcony lift, special transport, helpers).
Comment field:
Please specify all relevant details:
staircase, width, floor, lift availability, parking, access road, contact person, doorbell, and any important delivery notes.
Delivery conditions:
Access must allow vehicles up to 3.5 tons and be free of snow.
For difficult locations such as car-free areas, no public access road or locations requiring transport lifts:
All extra transport costs are fully charged to the customer.
Scheduled Bedroom Delivery – How it works
Professional service:
– Two delivery staff bring your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed – no assembly
– No installation of bed frames, legs, screws or full bed assembly
– Brief explanation of product use
– All packaging is removed and disposed of
Important – assembly NOT included:
Scheduled bedroom delivery does not include assembly.
If you need your bed assembled, you must book assembly separately on the product page (“Order assembly” button).
Scheduled delivery process:
– Provide two preferred dates (Mon–Fri) in the comment field
– We confirm the next available date
– 1–2 hour delivery window sent 2–3 days before delivery
– Saturday delivery available (+CHF 25)
Recycling & extra services:
Recycling, assembly and disassembly must be selected separately on the product page.
Recycling is not automatically included.
Access & requirements:
Access must be free and unobstructed (doors, staircase, lift).
If the item does not fit, the customer must organise balcony lift, special transport or helpers.
Comment field:
Please specify: staircase, width, floor, lift yes/no, parking, access road, contact person, doorbell, special delivery notes.
Delivery conditions:
Access must allow vehicles up to 3.5 tons and be snow-free.
Car-free areas or locations without public vehicle access → delivery to the nearest valley station; extra transport costs apply.
Bedroom Delivery WITH Assembly Service – How it works
Professional full service:
– Two delivery staff bring your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed
– Full bed assembly (only if assembly service is booked)
– Bed frame, legs, screws, supports and all components are assembled
– Your bed is delivered fully assembled and ready to use
– Short explanation of how everything works
– All packaging is removed and disposed of
When is this service useful?
– If the customer forgot to book assembly on the product page
– If the customer cannot find the assembly option
– For complex beds (Hasena, frames, slatted systems, etc.)
– For customers who want a fully finished bed without effort
Recycling & extra services:
Recycling must be booked separately on the product page.
Old items are only taken if recycling is selected.
Access & requirements:
Access must be clear and unobstructed (doors, staircase, lift).
If the item does not fit, the customer must organise alternatives (balcony lift, special transport, helpers).
Comment field:
Please specify:
staircase, width, floor, lift availability, parking, access road, contact person, doorbell, special details.
Delivery conditions:
Access must support 3.5-ton vehicles and be snow-free.
Car-free areas → delivery to the nearest valley station; extra transport costs apply.
Scheduled Bedroom Delivery WITH Assembly – How it works
Professional full service:
– Two delivery staff carry your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed
– Full bed assembly (frame, legs, screws, beams, headboard – depending on model)
– Bed delivered fully assembled and ready to use
– Short explanation of use
– All packaging is removed and disposed of
Important note – for customers who forgot assembly:
If you forgot to book assembly or couldn’t find the option on the product page,
you can still add the assembly service afterwards.
Just contact us and we will attach the assembly to your delivery.
Scheduled delivery process:
– Provide two preferred dates (Mon–Fri) in the comment field
– We confirm the next available date
– 1–2 hour window sent 2–3 days before delivery
– Saturday delivery available (+ CHF 25)
Recycling & extra services:
Recycling must be booked separately on the product page.
Access & requirements:
Access must be free (doors, staircase, lift).
If the item does not fit, the customer must arrange alternatives
(balcony lift, special transport, helpers).
Comment field:
Please specify: staircase, width, floor, lift yes/no, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
– Access for 3.5-ton vehicles must be possible and snow-free
– Car-free areas / no direct road access → delivery to the nearest valley station
– Additional transport costs (mountain railway, cargo lift, transport taxis) will be charged to the customer
Express Delivery – How it works
Availability & requirements:
Express delivery is available on weekdays only, and only for items that are in stock and suitable for postal shipment.
Please contact customer service beforehand to confirm availability.
Packaging & shipping:
Rolled mattresses, pillows and accessories are shipped vacuum-packed via Swiss Post.
Large or bulky items are not eligible for express delivery.
Express delivery process:
– Orders before 3p.m. : Shipped the same day, delivered the next working day.
– Orders after 3p.m. : Shipped the next working day, delivered within 48 hours.
– Note: Ideal for urgent orders requiring fast delivery.
Recycling & additional services:
Recycling, assembly and disassembly are not available with express delivery.
Access & delivery conditions:
Access must be clear and unobstructed (entrance, doorbell, parking).
Please ensure easy access to avoid delays.
Notes & comments:
In the comment field, please provide:
– Access information
– Parking / access road
– Contact person
– Relevant delivery notes
Delivery conditions:
The access road must be suitable for delivery vans up to 3.5 tons and free of snow.
In the case of difficult delivery conditions – such as car transport, locations without public access roads, or car-free zones – the following rules apply:
Delivery is only made to the valley station; further transport must be arranged by the customer.
Pickup – Free at our showroom or warehouse:
You can pick up your order free of charge at our locations.
Pickup options:
– Showroom Stans: Free pickup on site. Please notify us in advance so we can prepare your order.
– Warehouse Reiden: Pickup is also free here. Please contact us to coordinate the pickup time.
Benefits:
– No shipping costs
– Flexible pickup appointments by arrangement
– Personal handover and opportunity to ask questions on site
Note:
Please bring your order confirmation or a valid ID when picking up your items.
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Natural sleeping in a timeless design with the Hasena bed frame Oak-Wild wild oak Cadro 18
Welcome to the world of the Hasena Oak-Wild bed series, where you can experience natural sleeping pleasure combined with a well-thought-out system. The Hasena bed frame Oak-Wild Cadro 18, made of solid wild oak, embodies a gently rounded and timeless design that can be individually combined. Available in different wood colors such as wild oak natural, wild oak pure and wild oak coffee, you can order this wonderful bed frame here at matratzenland.ch.
High-quality wild oak and individual combination options for your dream bed
The outstanding quality of the "Oak-Wild-Line" is unmistakable, as the solid wood used has matured over decades in nature to perfection. Each tree trunk develops individually, making each product unique. In addition, the wood has been awarded the prestigious Forest Stewardship Council® (FSC®) certificate, which indicates responsible forest management.
Solid Oak Wild design: Unique structure differences and timeless design
Use the Swiss system to design your dream bed according to your wishes and ideas. The Hasena Oak-Wild bed series currently includes four bed frame variants, two of which are only available in the wild oak natural version. The Cadro 18 bed frame is characterized by its beautiful shape and unique structural differences that give it a lively look. The insertion depth is 18 cm.
Responsible wood sourcing and FSC® certification for sustainable living
Please note that if you buy a bed frame without Hasena feet, there is no set of fittings to assemble the bed frame. The fitting set is always supplied with the bed legs package or can be ordered separately as an accessory. In the Oak-Wild headboards and bed legs categories, you will find suitable products that perfectly match your bed frame. Alternatively, you can also scroll for related products to discover the matching bed legs and headboards in the corresponding colors and sizes.
Convenient and stress-free: Fast delivery and comprehensive service from Matratzenland
Enjoy the convenience of fast delivery straight to your home. Our experienced team from Matratzenland takes care of the installation while you can relax. We also offer you the option of professionally disposing of your old bed, so you don't have to worry about a thing.
A NOTICE:
If no feet are ordered with the bed frame, a separate fitting set/bed angle is required to assemble the bed frame.
*find matching headboards and bed legs here
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