Delivery options
Under CHF 500 = shipping fees. From CHF 500 = free delivery.
Standard delivery to the front door (free from CHF 500)
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Standard delivery to the front door – how it works:
All deliveries are made to the front door only.
This delivery type does not include assembly or recycling.
Shipping costs:
Under CHF 500 = shipping fees apply.
From CHF 500 = free delivery.
Packaging & shipping:
– Rolled mattresses & pillows → Swiss Post
– Large or unrolled items → our delivery team
Recycling, assembly & disassembly:
Must be booked separately on the product page.
Important: If recycling is booked, old items must be ready at the front door.
Access & doors:
Access must be clear.
If the product does not fit through doors, staircase or lift, the customer must arrange alternatives
(balcony lift, special transport, helpers).
Comment field:
Please specify: staircase, floor, lift yes/no, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
Access must allow 3.5-ton vehicles and be snow-free.
Car-free areas / no road access → delivery to valley station, extra transport costs apply.
Scheduled delivery to the front door
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Scheduled delivery to the front door – How it works:
Please enter 2 possible dates (Mon–Fri) at checkout.
Scheduled delivery requires prepayment.
Packaging & shipping:
Rolled items → Swiss Post
Large/open items → our own delivery service
Process:
We check your dates and confirm the next available one.
2–3 days before delivery you receive a 1–2 hour time window.
Recycling & extras:
Recycling, assembly, disassembly → selected on the product page.
Important: If recycling is booked, old items must be ready at the front door.
Access:
Access must be free (doors, staircase, lift).
If the product does not fit, the customer must arrange alternatives (balcony lift, special transport, helpers).
Comments:
Include staircase, floor, lift, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
The access road must be suitable for delivery vans up to 3.5 tons and free of snow.
In difficult delivery situations – such as locations without public road access or car-free zones – delivery is made only to the valley station; further transport must be arranged by the customer.
Delivery to the bedroom
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Bedroom delivery – how it works
Professional service:
– Two delivery staff carry your order safely into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed, but not assembled
– NO assembly of bed frames, bases, legs, screws or complete beds
– Short explanation of how to use the delivered product
– All packaging materials are removed and disposed of
Important – assembly is NOT included:
Bedroom delivery does not include any assembly work.
For services such as:
– assembling bed frames
– mounting legs or screws
– installing frame structures
– completely assembling a bed
you must book assembly separately via the “Order assembly” button on the product page.
Recycling & additional services:
Recycling as well as assembly/disassembly must always be selected separately on the product page.
Access & conditions:
Access must be free and unobstructed (doors, staircase, lift).
If the item does not fit through doors or staircases, the customer must arrange alternatives (balcony lift, special transport, helpers).
Comment field:
Please specify all relevant details:
staircase, width, floor, lift availability, parking, access road, contact person, doorbell, and any important delivery notes.
Delivery conditions:
Access must allow vehicles up to 3.5 tons and be free of snow.
For difficult locations such as car-free areas, no public access road or locations requiring transport lifts:
All extra transport costs are fully charged to the customer.
Scheduled Delivery to Your Bedroom
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Scheduled Bedroom Delivery – How it works
Professional service:
– Two delivery staff bring your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed – no assembly
– No installation of bed frames, legs, screws or full bed assembly
– Brief explanation of product use
– All packaging is removed and disposed of
Important – assembly NOT included:
Scheduled bedroom delivery does not include assembly.
If you need your bed assembled, you must book assembly separately on the product page (“Order assembly” button).
Scheduled delivery process:
– Provide two preferred dates (Mon–Fri) in the comment field
– We confirm the next available date
– 1–2 hour delivery window sent 2–3 days before delivery
– Saturday delivery available (+CHF 25)
Recycling & extra services:
Recycling, assembly and disassembly must be selected separately on the product page.
Recycling is not automatically included.
Access & requirements:
Access must be free and unobstructed (doors, staircase, lift).
If the item does not fit, the customer must organise balcony lift, special transport or helpers.
Comment field:
Please specify: staircase, width, floor, lift yes/no, parking, access road, contact person, doorbell, special delivery notes.
Delivery conditions:
Access must allow vehicles up to 3.5 tons and be snow-free.
Car-free areas or locations without public vehicle access → delivery to the nearest valley station; extra transport costs apply.
Bedroom delivery with assembly service
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Bedroom Delivery WITH Assembly Service – How it works
Professional full service:
– Two delivery staff bring your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed
– Full bed assembly (only if assembly service is booked)
– Bed frame, legs, screws, supports and all components are assembled
– Your bed is delivered fully assembled and ready to use
– Short explanation of how everything works
– All packaging is removed and disposed of
When is this service useful?
– If the customer forgot to book assembly on the product page
– If the customer cannot find the assembly option
– For complex beds (Hasena, frames, slatted systems, etc.)
– For customers who want a fully finished bed without effort
Recycling & extra services:
Recycling must be booked separately on the product page.
Old items are only taken if recycling is selected.
Access & requirements:
Access must be clear and unobstructed (doors, staircase, lift).
If the item does not fit, the customer must organise alternatives (balcony lift, special transport, helpers).
Comment field:
Please specify:
staircase, width, floor, lift availability, parking, access road, contact person, doorbell, special details.
Delivery conditions:
Access must support 3.5-ton vehicles and be snow-free.
Car-free areas → delivery to the nearest valley station; extra transport costs apply.
Scheduled delivery to the bedroom with assembly
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Scheduled Bedroom Delivery WITH Assembly – How it works
Professional full service:
– Two delivery staff carry your order directly into your bedroom
– Mattresses, toppers and slatted frames are placed into the bed
– Full bed assembly (frame, legs, screws, beams, headboard – depending on model)
– Bed delivered fully assembled and ready to use
– Short explanation of use
– All packaging is removed and disposed of
Important note – for customers who forgot assembly:
If you forgot to book assembly or couldn’t find the option on the product page,
you can still add the assembly service afterwards.
Just contact us and we will attach the assembly to your delivery.
Scheduled delivery process:
– Provide two preferred dates (Mon–Fri) in the comment field
– We confirm the next available date
– 1–2 hour window sent 2–3 days before delivery
– Saturday delivery available (+ CHF 25)
Recycling & extra services:
Recycling must be booked separately on the product page.
Access & requirements:
Access must be free (doors, staircase, lift).
If the item does not fit, the customer must arrange alternatives
(balcony lift, special transport, helpers).
Comment field:
Please specify: staircase, width, floor, lift yes/no, parking, access road, contact person, doorbell, special notes.
Delivery conditions:
– Access for 3.5-ton vehicles must be possible and snow-free
– Car-free areas / no direct road access → delivery to the nearest valley station
– Additional transport costs (mountain railway, cargo lift, transport taxis) will be charged to the customer
Express Delivery
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Express Delivery – How it works
Availability & requirements:
Express delivery is available on weekdays only, and only for items that are in stock and suitable for postal shipment.
Please contact customer service beforehand to confirm availability.
Packaging & shipping:
Rolled mattresses, pillows and accessories are shipped vacuum-packed via Swiss Post.
Large or bulky items are not eligible for express delivery.
Express delivery process:
– Orders before 3p.m. : Shipped the same day, delivered the next working day.
– Orders after 3p.m. : Shipped the next working day, delivered within 48 hours.
– Note: Ideal for urgent orders requiring fast delivery.
Recycling & additional services:
Recycling, assembly and disassembly are not available with express delivery.
Access & delivery conditions:
Access must be clear and unobstructed (entrance, doorbell, parking).
Please ensure easy access to avoid delays.
Notes & comments:
In the comment field, please provide:
– Access information
– Parking / access road
– Contact person
– Relevant delivery notes
Delivery conditions:
The access road must be suitable for delivery vans up to 3.5 tons and free of snow.
In the case of difficult delivery conditions – such as car transport, locations without public access roads, or car-free zones – the following rules apply:
Delivery is only made to the valley station; further transport must be arranged by the customer.
Pickup – Free
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Pickup – Free at Our Stans Showroom
You can collect your order free of charge directly from our showroom.
Address:
Bitzistrasse 1B, 6370 Stans (NW), Switzerland
Pickup Option:
– Stans Showroom: Free pickup on site. Please inform us in advance so that we can prepare your order.
Benefits:
– 3% discount for self-pickup customers
– No shipping costs
– Flexible pickup appointments by arrangement
– Personal handover on site including direct consultation
Note:
Please bring your order confirmation or a valid ID when collecting your order.
The 3% self-pickup discount applies only to orders collected at our Stans showroom.
🛏️ Hasena Boxspring Box Inside 14 – Boxspring Comfort for Your Hasena Bed
The Hasena Boxspring Box Inside 14 allows for the expansion of a suitable Hasena bed frame into a comfortable boxspring sleep system. Instead of a traditional slatted frame, the 14 cm high base is inserted directly into the bed frame. Inside, a 7-zone pocket spring core works to support the mattress and forms the typical boxspring understructure.
The box features a sturdy solid wood frame made of spruce/fir and is equipped with dual-sided felt insulation as well as a quilted double-jersey cover. Depending on the bed width, the system is delivered as single or double parts. This allows for the combination of the character of a classic Hasena bed frame with the construction of a boxspring bed.
✨ Boxspring Comfort in a Classic Bed Frame
With the Box Inside 14, Hasena combines two different bed concepts: the springy comfort of a boxspring system with the design of a classic Hasena bed frame. The boxspring understructure is directly inserted into a suitable bed frame and then complemented with a individually chosen mattress and optionally a topper.
The special advantage lies in the flexible combination: bed frame, headboard, box, mattress, and topper can be coordinated. This allows for the creation of a sleep system that looks visually appealing as a classic wooden or designer bed while utilising a 7-zone pocket spring understructure.
🛏️ 7-Zone Pocket Spring Core
The integrated spring understructure forms the basis of the boxspring sleep system.
🌲 Solid Wood Frame
The frame is manufactured from solid spruce or fir in its natural state.
📏 14 cm Total Height
The compact box is directly inserted into a suitable Hasena bed frame.
🧩 Many Hasena Lines
Box Inside 14 is compatible with multiple current Hasena bed collections.
🛏️ From Classic Bed to Boxspring Sleep System
Box Inside 14 replaces the conventional slatted frame when configured appropriately. The base is inserted into a compatible Hasena bed frame and then combined with a matching mattress and, depending on the desired sleep comfort, a topper.
1️⃣ Choose Bed Frame
Select a compatible Hasena bed with a minimum insertion depth of 16 cm.
2️⃣ Insert Box Inside 14
The box takes on the function of the spring understructure.
3️⃣ Add Mattress
The firmness grade and type of mattress can be chosen based on the desired comfort.
4️⃣ Combine Topper
A suitable topper can further refine the lying experience.
🔎 Construction & Materials
- 🌲 Wood Frame – solid spruce/fir natural
- 🌀 7-Zone Pocket Spring Core – springy boxspring understructure
- 🔩 403 Springs – based on a lying surface of 100 × 200 cm
- 🧵 Insulation – dual-sided 500 g/m² felt
- 🛋️ Cover – double-jersey made of 100% polyester, quilted on foam
- 📏 Total Height – 14 cm
📐 Available Sizes
The Box Inside 14 is available for single and double beds in various standard widths and lengths of 200, 210, and 220 cm.
↔️ 90–140 cm
These widths are delivered as a single-sector box.
↔️ 160 cm
2 × 80 cm boxes together form the lying surface.
↔️ 180 cm
2 × 90 cm boxes together form the lying surface.
↔️ 200 cm
2 × 100 cm boxes together form the lying surface.
🛏️ Box Inside 14 or Traditional Slatted Frame?
In a classic bed, a slatted frame supports the mattress. Depending on the model, it can be rigid, manually adjustable, or motorised, with various spring slats, comfort zones, or reinforcements.
The Box Inside 14 follows a different principle: it replaces the traditional slatted frame with a 14 cm high boxspring understructure featuring a 7-zone pocket spring core. This allows a suitable Hasena bed frame to visually resemble a classic framed bed while simultaneously being combined with a boxspring construction made up of a box, mattress, and optional topper.
💡 The Difference Explained Briefly:
A slatted frame operates with spring slats. On the other hand, Box Inside 14 operates with a pocket spring core, forming the springy basis of a boxspring sleep system.
A slatted frame operates with spring slats. On the other hand, Box Inside 14 operates with a pocket spring core, forming the springy basis of a boxspring sleep system.
🧩 Combinable with These Hasena Lines
Hasena approves Box Inside 14 for bed frames from several current product lines. Important criteria include the line as well as a minimum insertion depth of 16 cm.
- 🛏️ Movie-/Top-Line
- 🛏️ Factory-Line
- 🛏️ Wood-Line
- 🛏️ Lounge
- 🛏️ Fine-Line
- 🛏️ Oak-Line
- 🛏️ Oak-Wild
- 🛏️ Dream-Line
ℹ️ Note Insertion Depth:
For Box Inside 14, the bed frame requires a minimum insertion depth of 16 cm. Not every Hasena frame or frame configuration is therefore automatically suitable.
For Box Inside 14, the bed frame requires a minimum insertion depth of 16 cm. Not every Hasena frame or frame configuration is therefore automatically suitable.
🧱 Crossbeam for Proper Support
Hasena generally recommends a crossbeam when using the Box Inside 14. This supports the construction within the bed frame and ensures the intended placement of the box.
🔧 Important Regarding the Crossbeam:
For bed widths up to 140 cm, a suitable crossbeam is recommended. From 160 cm bed width, the required crossbeam is already included in the delivery of the Box Inside 14. When combined with a storage bed, Hasena recommends an additional crossbeam.
For bed widths up to 140 cm, a suitable crossbeam is recommended. From 160 cm bed width, the required crossbeam is already included in the delivery of the Box Inside 14. When combined with a storage bed, Hasena recommends an additional crossbeam.
↕️ Consider Headboard Height with Box Inside 14
Due to the construction of the box, mattress, and potentially topper, the lying surface is higher than in a traditional slatted frame system. Therefore, Hasena specifies a suitable Head-Plus extension adapter when using a headboard in combination with Box Inside 14. This raises the headboard by 9 or 13 cm to maintain aesthetic alignment with the higher sleep system.
↕️ Head-Plus Required:
With every compatible headboard in combination with Box Inside 14, a Head-Plus adapter is required according to Hasena. For the headboards Amy and Comfy, due to their design, 2 × 2-set Head-Plus are each needed.
With every compatible headboard in combination with Box Inside 14, a Head-Plus adapter is required according to Hasena. For the headboards Amy and Comfy, due to their design, 2 × 2-set Head-Plus are each needed.
💤 Individually Complement with Mattress & Topper
Box Inside 14 forms the understructure of the sleep system. Mattress and topper are not automatically included in the delivery and can be selected according to body weight, sleeping position, and desired lying experience.
💤 Select Mattress
According to desired firmness grade, body weight, and sleeping position.
☁️ Add Topper
A topper allows for additional refinement of the surface and lying experience.
🛏️ Boxspring Principle
Box, mattress, and topper together function as a coordinated sleep system.
👤 Is the Hasena Box Inside 14 Right for You?
✅ Particularly Suitable
- For boxspring comfort in a classic bed frame – the existing Hasena design can be combined with a boxspring understructure.
- For individual mattress choice – mattress and topper can be selected separately according to desired comfort.
- For multiple Hasena collections – the box is combinable with numerous current bed lines.
- For double beds – from 160 cm, the understructure is designed in two parts.
⚠️ Check First
- Insertion depth of at least 16 cm – the chosen bed frame must provide sufficient insertion depth.
- Compatible product line – not every Hasena collection is designated for Box Inside 14 according to the current price list.
- Consider crossbeam – recommended additionally up to 140 cm; from 160 cm it is already included.
- Adjust headboard – a suitable Head-Plus adapter is required in connection with a headboard.
- Mattress and topper separately – both are not automatically included with the Box Inside 14.
🛡️ Hasena Warranty
For boxspring substructures, Hasena grants a 2-year warranty according to the current manufacturer's conditions. General or natural wear and tear as well as consumable parts are excluded from the warranty; the complete warranty conditions of the manufacturer are decisive.
💬 Unsure About Your Selection?
Utilise our personal sleep consultation or visit the Stans Showroom. We support you in coordinating the bed frame, boxspring understructure, mattress, and topper effectively.
Utilise our personal sleep consultation or visit the Stans Showroom. We support you in coordinating the bed frame, boxspring understructure, mattress, and topper effectively.
❓ Frequently Asked Questions About the Hasena Boxspring Box Inside 14
What is the Hasena Box Inside 14?
The Box Inside 14 is a 14 cm high boxspring understructure featuring a 7-zone pocket spring core. It is inserted into a suitable Hasena bed frame instead of a traditional slatted frame.
How high is Box Inside 14?
The total height is 14 cm.
What insertion depth does the bed need?
Hasena requires a minimum insertion depth of 16 cm for the use of Box Inside 14.
What type of suspension does Box Inside 14 have?
Inside, it contains a 7-zone pocket spring core. For the size 100 × 200 cm, Hasena uses 403 springs per lying area.
What material is the frame made of?
The inner frame is made of solid spruce or fir in its natural state.
Is a crossbeam necessary?
Hasena generally recommends a crossbeam. For beds larger than 160 cm in width, this is included in the Box Inside 14 delivery. An additional crossbeam is recommended for a bed with a storage box.
Is Head-Plus necessary?
Yes, when using Box Inside 14 with a headboard. Hasena prescribes the matching Head-Plus extension adapter for this purpose. It raises the headboard by 9 or 13 cm. For Amy and Comfy, two sets of 2 are needed.
Are mattress and topper included?
No. Mattress and topper are selected separately and combined suitably with the Box Inside 14 based on the desired sleep comfort.
Is Box Inside 14 a slatted frame?
No. Box Inside 14 is a boxspring understructure with pocket spring core and replaces the traditional slatted frame in this bed configuration.
⭐ Your Benefits at Matratzenland Switzerland
🛏️ Sleep Consultation
We support you in coordinating the bed frame, box, mattress, and topper.
🚚 Delivery
Convenient delivery within the available delivery options in Switzerland.
🔧 Assembly Service
Professional assembly of the complete sleep system upon request.
🏠 Stans Showroom
Personally compare Hasena bed frames, mattresses, and sleep systems.
💳 Flexible Payment Options
- 📱 TWINT
- 🧾 Invoice
- 📆 Instalment Payment
- 💳 Card Payment
🔗 Suitable Additions
- 🧱 Crossbeams & Accessories – Bed Accessories
- 💤 Mattresses – Hasena Mattresses
🛒 Select Hasena Boxspring Box Inside 14
Select the appropriate box width and bed length and combine the Hasena Box Inside 14 with a suitable bed frame, a matching mattress, and a topper. This creates an individually tailored boxspring sleep system in the Hasena bed frame.
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